Frequently Asked Questions
Tickets
If you have a BOGOF code, add the extra ticket at the time of purchase and you would not be charged for it. This means you would be charged the same price for 1 and 2 tickets. No extra tickets are added after your purchase.
Infants (0-2 years) enter for free
Children ( 3-11 years)
Adults ( 12+)
Please go to www.giwagardens.com and on the home page, use the find ticket search to select a date, number of tickets and add your coupon if you have one.
For example, if you are using the BUY ONE GET ONE FREE (BOGOFF) coupon and it has not expired, it will be applied in your basket page. If you have not added it, you may do so in the coupon text field and click ‘apply’. Upon applying, you will have an additional ticket added and your discount displayed as in image below:
The current coupon code is: GIWA241. If you are buying just one ticket, the code will not apply as you can see in the image below. You have to select two tickets to get another one free.
For example in the image below, I have selected 2 tickets and the second one has been added totally free.
If you are buying 3 tickets, you get one free and pay for 2. If you are buying 4 tickets you get two free and pay for two. If you are buying 5 tickets, you get 2 free and pay for 3. The discount only applies in two’s .
We operate a cashless environment at Giwa Gardens water park and as a result, all purchases must be done online, however you do not need to buy these until a few days to your ticket dates or on the day. As a result you can select “I’ll do this later”
You can select to pay via Paystack or Squad. Both payment options are available for you.
You have the option to pay via card, bank, transfer, in USSD or Visa QR. If card option fails we recommend bank transfer as it tends to work 99.9% of the time. Please follow the instructions.
Your tickets will always be in your account page however once payment is successful you are notified of your booking and given the option to view your tickets. Please note that tickets are not assigned until you have assigned them yourself. You are free to do this whenever you want before the day of your dated ticket.
Ride Restrictions
The rides at the water park are not recommended for infants, toddlers and the elderly; from age 55 upwards. Please see our rule book for a comprehensive list of the limitations.
Rules
Giwa Gardens House Rules
- No re-entry after exit: Please ensure you have everything you need before entering the park.
- No outside food or drinks. Food and beverages are available for purchase inside the park.
- Only non-slip slippers are allowed: You can bring your own or purchase it at the park.
- Limited locker rooms: Consider bringing a carrier bag just in case or you can buy one at the park.
- Photography fee: A mandatory ₦2,000 fee applies for professional photography services to capture your special moments.
- Swimwear and safety gear are required: Proper attire is necessary for access to the water area.
- Height & weight restrictions: Please review our guidelines for your safety at https://giwagardens.com/park-guidelines-rules/
- Pregnant visitors: For you and your baby’s safety, please avoid pool areas.
- Menstrual hygiene: Kindly avoid the pool area during your cycle to maintain a clean and enjoyable environment.
- Please bring your swimwear or you can buy it at the park however we may have limited stock.
We are proudly certified by the Lagos State Health and Safety Commission and request all visitors to please follow our rules and regulations for a safe and fun experience.