Giwa Gardens Water Park Tickets

Save up to 15% when you book ahead of time. The earlier you book, the more you save! Terms apply.

We've Got You Covered

Everything you need to know, from planning your visit to getting tickets and arriving at the Water Park.
Plan Your Visit
Explore and plan ahead so you can focus on maximising your fun at Giwa Gardens. Download Activity Guide
Download Activity Guide
Get Essential Extras
Forgot something? In a hurry? Don’t worry, we’ve got you covered with all the accessories you will need.
Food, Drinks and Accessories
Getting Here
We are only nine minutes away from Novare Mall, the largest in West Africa. Get to the mall first, then to Giwa Gardens.
Get Clear Directions

Frequently Asked Questions

Have questions? We’re here to help.

Ticketing And Payment

What age counts as a child or adult for ticket purposes?

 Infants (0–2 years): Free entry; Children (3–11 years); Adults (12+ years).

How do I pay for tickets at Giwa Gardens?

The easiest and most convenient way to pay is online via our ticket page

 You may also pay at the park, but due to large crowds and long queues, we highly recommend purchasing your tickets online.

Do you offer birthday packages or event bookings?

Yes, we do! Celebrate your special day with our exciting birthday packages. Contact our team for details. 

Can I pay into a bank account instead of online?

Yes, you can. Kindly contact a member of our team to make arrangements. However, our payment gateway (Paystack) accepts bank transfers and is very reliable.

Can I pay for multiple people at once (e.g., a group or family)?

Absolutely. Just select the total number of tickets you need during checkout. For frequent visits or larger groups, consider our Annual Family Priority Pass.

How do I know if my payment was successful?

Upon successful payment, you’ll see a confirmation screen and receive an email as well as a WhatsApp message with your order number and access instructions.

Which platforms can I use to pay?

Payments are processed securely through Paystack, which supports debit/credit cards, bank transfers, and more. 

How do I assign tickets to myself or someone else?

Log into your account, go to 'My Tickets', then click 'Assign' to designate each ticket.

Can I change the date on my ticket after booking?

All bookings are final. Assign your ticket only when you are sure of your visit date. Unused assigned tickets cannot be rescheduled or refunded.

Can I reassign a ticket to another person?

Once a ticket is assigned, it is non-transferable and non-editable.

Where can I find my ticket or access code after purchase?

Tickets are under 'My Tickets' in your account. A copy is also sent to your registered email and WhatsApp number.

What happens if I don’t assign my ticket before the visit date?

Unassigned tickets remain valid for 12 months. Assigned but unused tickets are forfeited. 

What is your refund policy?

We do not offer refunds. However, unassigned tickets remain valid for 12 months and can be used at a later date. 

Where can I track my orders and ticket history?

 Log in to your account, click on 'My Tickets', and you’ll see all your past and current orders.